(332) 378-2702

Privacy Policy

EdgeIt Care (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and related platforms. By accessing or using our services, you consent to the practices described herein, including all updates and modifications.

1. Information We Collect

We may collect, store, and process personal and non-personal information, including but not limited to:

  • Contact information, such as name, phone number, email, and mailing address.
  • Healthcare provider and practice information, credentials, licenses, and affiliations.
  • Patient-related data (non-identifiable and identifiable) for billing, coding, and administrative purposes in compliance with HIPAA and other applicable laws.
  • Communication preferences, including consent for SMS, email, or phone communications.
  • Device information, IP addresses, browser type, operating system, and usage data.
  • Cookies, tracking pixels, and other analytics or monitoring tools to improve services and user experience.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

  • Providing, managing, and improving our services.
  • Communicating with you via email, SMS, or phone regarding services, updates, reminders, or administrative matters.
  • Billing, revenue cycle management, claims processing, audits, and reporting.
  • Complying with legal obligations, regulations, and industry standards including HIPAA.
  • Monitoring and analyzing usage trends, service performance, and user engagement.
  • Preventing fraud, security breaches, or unauthorized access.

3. Sharing and Disclosure of Information

We may share your information in the following circumstances, including but not limited to:

  • With affiliated companies, subsidiaries, or service providers assisting in providing services.
  • When required by law, legal process, or government authorities.
  • To enforce our Terms of Service, prevent fraud, or protect rights, property, or safety of EdgeIt Care, users, or others.
  • In connection with mergers, acquisitions, or other corporate transactions.

4. Data Security and Storage

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, use, disclosure, or destruction. While we strive to protect data, no system can be completely secure, and EdgeIt Care is not responsible for breaches outside our reasonable control. Data may be stored in secure servers located in the United States and retained as required by law, regulations, or service agreements.

5. Your Rights

Depending on applicable law, you may have rights including, but not limited to:

  • Accessing or requesting copies of your personal information.
  • Requesting correction or updating of inaccurate or incomplete information.
  • Requesting deletion or restriction of processing, where legally permitted.
  • Withdrawing consent to receive communications (e.g., SMS, emails), subject to legal or contractual obligations.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve website performance, user experience, analytics, and marketing. You can manage cookie preferences via your browser settings, though disabling certain cookies may limit functionality.

7. SMS, Email, and Communication Consent

By providing your phone number, email, or other contact information, you consent to receive communications related to services, including but not limited to administrative messages, reminders, updates, and promotional notifications. Message frequency may vary, and standard carrier or service fees may apply. You may opt out at any time via provided instructions or by contacting us directly.

8. Third-Party Links

Our services may contain links to third-party websites or services. EdgeIt Care is not responsible for the privacy practices, content, or security of third parties. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. Changes to Privacy Policy

EdgeIt Care reserves the right to modify, update, or amend this Privacy Policy at any time. Changes will be effective immediately upon posting unless otherwise stated. Continued use of our services constitutes acceptance of the revised policy. We encourage users to review this Privacy Policy periodically.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of the United States of America and the State of [Insert State, e.g., Delaware], without regard to conflict of law principles. Any disputes arising under or related to this Privacy Policy shall be resolved exclusively in the federal or state courts located within the applicable state.

Contact Information